Network and connectivity3 min read
Build a Government Technology Roadmap That Connects Projects with Service
A government technology roadmap should explain how proposed work supports services people use.
Ideas for the work ahead
News & Insights.
Ideas for what comes next.
Useful planning notes for public-sector connectivity, technology delivery, and service operations.
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106 practical guides
Browse practical guidance by date, topic, or the question you are working through.
106 guides
Security and continuity3 min read
Run a Focused Technology Continuity Exercise for a Public Office
A focused continuity exercise can help a public office find missing contacts, unclear authority, and untested assumptions.
Cabling and wiring3 min read
Build a Cabling Closeout Package for a Multi-Site Government Program
A multi-site cabling program needs a closeout package that works at both the building and program level.
Cloud and hosting3 min read
Create a Cloud Responsibility Map Before Moving a Government Workflow
A cloud service changes where some technology work happens, but it does not remove the need for clear agency ownership.
Equipment and procurement3 min read
Prepare a Government Technology Project Brief Before Procurement
A technology project brief should help authorized procurement staff understand the need they are being asked to address.
Service operations3 min read
Define a Government Managed Services Scope People Can Operate
A managed services scope should make day-to-day responsibility understandable.
Wireless services3 min read
What a Government Building Needs Before a Wireless Upgrade
A wireless upgrade needs a clear description of the building's users and activities before the equipment plan can be judged.
Public service technology3 min read
Plan a More Usable Government Contact Center from the First Call
A contact center is part of a public-service journey.
Network and connectivity3 min read
A Practical Network Modernization Brief for Government Offices
A government network modernization brief should explain the services the project must support and the decisions that remain open.
Service operations1 min read
Choose the Next Technology Improvement from Real Support Evidence
A practical improvement plan begins with the service problems people can describe and the records the organization can support.
Equipment and procurement1 min read
Prepare an Equipment Retirement Handoff Before the Upgrade Ends
Replacing equipment creates a second workstream for the items being removed.
Project delivery1 min read
Keep a Government Technology Risk Register Actionable
A risk register should support decisions about the project, not simply accumulate cautionary statements.
From the original archive
Company posts and announcements
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