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Hosting and cloud

Collocated Hosting Service

Plan the space, power, connections, and access your equipment needs in a hosting facility. Bring facility and agency responsibilities into the same conversation.

An enclosed server cabinet beside a compact cross-connect frame on a raised-floor platform.

Collocated Hosting Service in practice

Separate the space from the service.

Equipment in a shared facility still needs a clear operating model. Start with the interfaces between the facility, carrier, hardware, and agency teams.

The hosting layers to coordinate
Layer 01

Facility

Confirm location, space, power, access, maintenance coordination, and facility contacts.

Coordinate withFacility provider
Layer 02

Connectivity

Identify providers, cross-connects, demarcations, orders, and testing ownership.

Coordinate withCarrier and network teams
Layer 03

Equipment

Assign installation, configuration, asset records, warranty, and replacement work.

Coordinate withEquipment and delivery teams
Layer 04

Operation

Define support, remote assistance, change approval, records, and exit arrangements.

Coordinate withAgency and operating teams

Facility access, remote assistance, and application support are separate services to confirm in the scope.

Project details

Prepare for the equipment arrival.

Bring the current environment, intended outcome, and known constraints into the first conversation.

01Confirm readiness

Review equipment dimensions, power requirements, connection needs, delivery rules, access permissions, and the installation sequence with the selected facility.

02Name the operating contacts

Record the authority and contact for facility issues, network incidents, hardware work, and agency decisions. Include the agreed escalation route.

03Plan changes and departure

Include asset ownership, access removal, data handling, replacement services, equipment removal, and contract terms in the operating plan.

Common questions

Plan with fewer assumptions.

Use these questions to prepare the next conversation about collocated hosting service.

Why is the facility identity important?

Location, ownership, controls, access, capacity, connectivity, evidence, commercial terms, and risk cannot be evaluated from a generic hosting description.

What should be documented at handoff?

Document inventory, rack and port assignment, power, access list, cross-connects, support contacts, monitoring, open items, records, charges, and operating ownership.

What should be confirmed about a hosting facility?

Request current facility-specific information about capacity, access, support, and the stated operating requirements. Any certification or availability commitment should be supported by that facility’s records and contract terms.

Start a conversation

Bring the requirement. Shape the next step.

Start with your sites, systems, timing, and the work you need to coordinate.

Contact Government Services →